Design, Installation Care & Maintenance

Understanding your Product


Laminate surfaces are an extremely practical and hygienic solution, however please be aware that wear and tear is more visible on gloss, metal foil and darker laminate surfaces. Additional care must be taken during handling, installation and use of these products.

Square edged laminate work surfaces with acrylic, PVC or laminate edges are more susceptible to moisture ingress at the top and bottom of the factory finished edges.

Although the adhesive used in their manufacture is moisture resistant, it is not waterproof; so extra care must be taken with these products and any accidental spillage or standing water should be wiped up immediately.

Your laminate work surfaces are designed to withstand chemicals, steam, stains from juice, tea, coffee and wine. They are also designed to withstand heat; however, hot pans and casserole dishes must be placed on a counter saver due to the intense heat generated.

All Artis High Pressure Laminates and Solid surfaces are independently tested to BS/EN438.

Core materials are manufactured in accordance with BS/EN312 high-density particleboard (tested to E1 emission standard) for strength and stability.

When installing a gas hob, splashbacks and up stands should be a minimum distance of 130mm from the heat source of the hob.


Solid Surfacing

Solid surfacing is a remarkable work surface material. However, far too often it is compared to natural stone or granite. Solid surfacing may sometimes look and feel like stone or granite but that’s were the similarities end.

Sold surfacing should only ever be compared to other solid surface materials.

Unlike natural stone and granite, solid surfacing does not stain, has excellent chemical resistance and has no visible joints.

However, it is important to understand that solid surfacing is a softer material than stone and granite and needs to be sanded and finished by the installer to create its final finish. The final finish that can achieved using the installation kit is a matt finish only. If your customer requires a higher sheen finish, this can be achieved by purchasing extra sanding discs from 600 grit - 10000 grit depending on what finish the consumer requires.

Do not try and improve a finish by adding extra polish. Basic care and maintenance is required by the consumer to maintain surface lustre in areas of high usage, especially with darker colours.

Lighter colours show less surface wear and are consequently very practical. Darker colours will highlight scuffs and scratches as a white line; conversely, a major benefit of solid surfacing is that scratches can be sanded and polished out, bringing the material back to its original best at any time during the lifespan of the kitchen.

Solid surfacing is ultra-hygienic and does not harbour bacteria which is why it is a preferred choice of material in laboratory and hospital applications.

Solid surface designs have a beautiful depth and transparency which can reflect light differentially in horizontal and vertical planes. This can sometimes appear as a shade variation between work surface and splash back or upstand, so precise matching cannot be guaranteed when installed even though products are within tolerance.


Solid Wood

Solid wood is a natural material and will expand and contract according to surrounding humidity levels; therefore in order to deal with climatic changes, installation technique is different to standard laminate work surface installation.It is highly important that acclimatisation has taken place prior to installation, to minimize potential movement. Please ensure the correct method of installation and specialist fixing materials are used; which should allow the product to “slide” freely on slotted screw fixings to cope with changes in humidity and temperature.

Solid wood worktops should be sealed with 3 coats of work surface oil to the surface, underside and all edges to ensure humidity levels are equalised both sides of the board. This reduces the risk of differential movement (bowing or twisting) within the product.

Periodic oiling of solid wood worktops is required by the consumer in areas of high wear or for reasons of age. The simplistic oiling process penetrates and seals, at the same time accentuating the natural grain and hues which give each species its unique characteristics. The surface of Real-Wood worktops can be re-sanded and oiled back to their original best in extreme wear situations.

Real-Wood work surfaces are selected from only the finest “A Grade” wood for ultimate performance which means that all natural defects which could cause problems have been eliminated through exacting quality control processes, giving the product longevity.

As part of our strict environmental policy, all Artis solid wood worktops are FSC or PEFC certified which makes us responsible for chain of custody from controlled sustainable forestry to your kitchen installation.


Modular Glass

Q. Are they safe?

A. Esquire modular glass hob panels are manufactured from toughened glass which is 5 times stronger than annealed glass. If broken, the glass shatters but will not fall off the wall.

Q. Are Esquire hob panels heat resistant?

A. Yes. Esquire toughened glass can withstand temperature changes up to 250 degrees Celsius and are ideal for use behind the hob. Although your toughened glass hob panel is suitable for use with a gas hob, you must ensure that it is not situated within too close a proximity to the hob flame. Splashbacks must be a minimum of 100mm from the heat source and hot pans or woks should not be allowed to touch the glass when cooking. Failure to follow these guidelines could result in damage which will invalidate your guarantee. The manufacturer will not accept any responsibility for a faulty installation or customer misuse.

Q. Does my hob panel and upstand need expansion?

A. Yes, glass expands and contracts and should have a 2mm expansion gap all round the panel which can be sealed with silicone. Please use 2mm spacers when installing Esquire glass to ensure you leave the required 2mm space.

Q. Does it scratch?

A. Yes, glass can scratch but it is resistant to most abrasive cleaners and in this particular application it is highly unlikely to scratch.

Q. What if moisture gets behind the glass?

A. When correctly fitted the modular glass panels will be sealed all the way around using a small bead of silicone which will prevent moisture getting behind the glass. Due to the nature of the product, if any moisture was to get behind the glass it would not cause any problems and will not be visible from the front face.

Q. What surfaces can they be adhered to?

A. They can be fixed to all non-porous, dry, dust and grease free surfaces, i.e. plastered walls, gypsum board, tiles, MDF and chipboard. All surfaces should sealed and relatively flat, with no undulations greater than 5mm.

Q. Who can install Esquire modular glass?

A. Esquire glass is supplied with high quality foam adhesive backing strips for ease of installation. Any kitchen fitter, tiler or expert DIY enthusiast can fit these products.

Q. Can they be cut on site?

A. Toughened glass splashbacks cannot be cut on site. However, matching upstands are manufactured in annealed glass so they can be trimmed to size on site with a diamond tipped tile cutter.

Q. How will Esquire glass fit around plug sockets?

A. Our standard 140mm upstands are designed specifically to fit underneath all power sockets.

Q. Can I drill through the glass hob panel?

A. No. It is not possible to drill through toughened glass.

Q. Are Esquire glass panels colour consistent?

A. Esquire glass panels are custom painted for Plasman and match in colour across all components.

Q. Is Esquire glass easy to clean?

A. The surface is non-porous preventing any liquids or foodstuffs permanently marking it and will not support the growth of harmful bacteria. Easy to wipe clean, Esquire is a hygienic, low maintenance solution for kitchens. Please do not use abrasive cleaners – for best results use hot water with a mild soap detergent.



Quartz surfaces are extremely scratch resistant, however it is recommend that you protect the surface by using a cutting board whenever using knives. Although Quartz is inherently heat resistant and can withstand moderately high temperatures for a brief period of time without damage, a counter saver or trivet should be used as a precaution for hot pans and casseroles with extreme heat as all stone based products can be damaged by sudden and extreme temperature changes, especially near the edges.

Quartz is none porous and does not require the application of any surface sealants and therefore naturally resistant to surface staining from everyday food and cooking substances. However, exposure to strong chemicals and solvents including nail polish remover, neat bleach, caustic soda, paint strippers and cleaning solutions that contain trichlorethane or methylene or dimetil chlorine should be avoided.

Also avoid highly aggressive cleaning agents like oven cleaners that have high alkaline/PH levels. If any of the above contaminates are spilled on the surface rinse off immediately with plenty of water to minimize their effect.

On a day-to-day basis, simply wipe down with soap and warm water which will maintain the beauty and shine of quartz. In the event of any stubborn marks, firstly wipe the surface clean with warm water and use Cif household cream or similar.

For marks that harden when they dry (food, gum etc) remove by gently scraping the material off the surface using a blunt plastic blade then wash and remove any residual matter with Cif and warm water.


Vinyl Click Flooring

Vinyl click LVT flooring is designed for use in residential areas and produced according to the EN 649 norm and is an excellent solution for kitchens and bathrooms due to its waterproof qualities. It is also suitable for commercial areas (DreamClick Pro) such as hotel rooms and shops. It is not suitable for any outside use, sunrooms, solariums, conservatories or saunas. Only install the product in rooms which are temperature controlled, avoiding extreme exposure to direct sunlight, which can cause damage. Vinyl is durable, quiet and warm to walk on and water resistant. Installation is fast with both DreamClick and PureLoc Systems.

Vinyl plank flooring should be installed floating, meaning that it should be allowed to move in any direction having enough space to all walls or any fixed objects i.e. not to be screwed or nailed down to the subfloor. The largest recommended installation area is 15m x 15m (or 15m in length). Larger areas must have expansion gaps and an expansion profile must be used at door openings. It is important to leave a 5 mm expansion gap around the total perimeter of the floor and around columns, pipes, thresholds or other abutments. Always make sure you protect your subfloor with a vapour barrier if it is not waterproof and use BerryAlloc underlay systems where appropriate.

Floor level must not exceed a maximum of 4mm per m. If the indicated deviation is exceeded, the subfloor should be evened-out with suitable filler or levelling product. Subfloors must be carefully checked for moisture problems. If there is moisture, carry out sealing before installation. It is not necessary to fill the grouts of a subfloor of ceramic tiles with joints.

Vinyl Click flooring is compatible with underfloor heating and cooling systems provided that the heated floor temperature does not exceed 27°C. In case of electrical floor heating systems it is advised not to exceed 60 W/m².

To acclimatise the floor, keep the panels in the unopened package at room temperature for at least 48 hours before you start the installation. Stack horizontally in the fitting location, decorative side up. The ideal indoor climatic conditions are 18-25°C. Also maintain this temperature during installation. Make sure you are satisfied with the flawless conditions of the flooring delivered before the installation begins. Claims cannot be made on goods that have been cut to size or laid. You should mix and fit floor panels from several different boxes to minimize shade variations. This will insure a more natural looking floor.

BerryAlloc vinyl floors can be specified for renovation work as they are simple to install over existing flooring, providing they are not too uneven. Always check prior to commencement of work.

With a polyurethane top layer, cleaning is simple with standard cleaning products and no special maintenance is required. Cleaning can be done by Vacuum or wet mop. Use when required a solution of clean water and mild detergent or domestic floor cleaning emulsion. Rinse thoroughly and soak up residual water. NB: the floor can feel more slippery when becoming wet. Spots, marks and spillages should be wiped up as soon as possible. Do not use acetone or chlorinated solvents. Never use wax or varnish coating. Always use felt pads under chairs to avoid long term damage to your floor.